Behavioral health and mental health services
Mental Health Services Call Center
The Call Center will continue operating 24-hours, 7 days per week. The Center will make referrals to available community services.
If you speak a language other than English, language assistance services are available to you free of charge.
- 1-800-704-0900 (TTY: 1-800.855.7100 or 711).
Suicide and Crisis Hotline
The Suicide & Crisis Hotline continues to operate 24-hours, 7 days a week.
- 1-855-278-4204.
Substance Use Services Call Center
Substance Use Services Call Center (formerly Gateway Call Center) operations will continue Monday through Friday, from 8am to 5pm. . Callers will be referred to Detoxification and Residential Treatment services and to an available community out-patient program. After hours calls requesting Detoxification or Residential services will be forwarded and handled through the Residential Provider Network allowing for continued placement 24/7.
- Monday - Friday, 8am - 5pm
1-800-488-9919
Uplift Family Services' Mobile Crisis Team
The Uplift Family Services' Mobile Crisis Team provides 24-hour intervention for children and teens in the community who are in acute psychological crisis. To access the 24-hour/7 days a week crisis line.
- 1-408-379-9085 or call toll-free 1-877-41-CRISIS or 1-877-412-7474.
Mobile Crisis Response Teams (MCRTs)
The Mobile Crisis Response Teams continue to screen and assess crisis situations over the phone and, when needed, deliver crisis intervention services at locations throughout Santa Clara County. Call the Mobile Crisis Response Team, Monday through Friday, from 8am to 8pm; select option #2 to request a Mobile Crisis Response Team member.
If you experience a mental health crisis outside those hours. A clinician is available 24 hours, 7 days per week to assess the situation and connect you to appropriate services.
Mental Health Urgent Care
Anyone with urgent psychiatric or medication needs should go to the Mental Health Urgent Care Center, a walk-in outpatient clinic for Santa Clara County residents who are experiencing behavioral health crisis and need help. The Mental Health Urgent Care Center is open from 8am to 10pm daily and is located at:
Please note: Routine and non-urgent services and appointments are being replaced by telephone visits when possible.
Also, visit the Behavioral Health Department website to access information about Coping with Stress During Infectious Disease Outbreaks. There is information available in English, Spanish, Chinese, Tagalog, and Farsi.