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County of Santa Clara Health System

2019 Accomplishments

  • Whole Person Care expanded care coordinators to 12 SCVMC clinics and nine community-based organizations, increasing monthly services to high-risk populations by 75 percent.
  • Behavioral Health Services conducted community campaigns to prevent suicides, including Let’s Talk About It. With community and school activities, our county now has the lowest rate of suicide per 100,000 people in California.
  • Public Health worked with the Board of Supervisors and cities to pass 14 new tobacco prevention policies and ban the sales of e-cigarettes and vaping products in unincorporated areas.
  • Behavioral Health expanded levels of care for residents, including outpatient and community-based services to individuals diagnosed with severe mental health conditions, and youth from 6 to 25 years of age.
  • The EMS Agency, with Public Health and County Fire, have provided over 60,000 L.I.F.E. files to residents since 2016. These files contain important medical information for first responders to provide the best care in a medical emergency.
  • The Primary Care Access Program serves low-income, uninsured adults living in our county. Enrollment increased by 37 percent, with more than 5,000 residents enrolled.
  • The labor-management partnership completed 19 Unit-Based Team projects and launched another 15. Teams made up of staff of all levels, enhance the quality of care and make our organization better.
  • Expanded Transfer Center to integrate O’Connor Hospital and St. Louise Regional Hospital into workflow to increase capacity, reduce outside medical costs and improve operational efficiencies.
  • Valley Health Plan was the only County-run federally Qualified Health Plan in its Covered California region to gain membership, with a 29 percent market share in our county.
  • Opened Gender Health Center and Hope Clinic to create and improve access to care for some of the most vulnerable patients in Santa Clara County.
  • Public Health launched a campaign to reduce stigma around HIV medication that makes the virus undetectable in a person, so they don’t transmit HIV to their partner – Undetectable Equals Untransmittable (U=U). 

2020 Goals

  • Focus on growth, learning, and development that improves the health and well-being of employees, stakeholders, and the overall community.
  • Continue the integration of the hospitals and clinics to expand access to and quality of care.
  • Improve efficiency and cost-effectiveness of the County’s Health System.