County of Santa Clara Launches New Website
SANTA CLARA COUNTY, CALIF. – Today, the County of Santa Clara enters a new digital era that gets us closer to the people we serve.
The launch of a new County website will open the door for the residents of Santa Clara County to better connect with us.
Effective today, the SantaClaraCounty.gov domain will replace SCCGOV.org. You can find us under our new name: SantaClaraCounty.gov. The .gov domain confirms what you already know – we are the trusted source of information about County programs and services.
Our new website is customer-focused: It makes it easier to navigate, search, and find services and information online, whether you access our portal on a computer or a mobile device. Because we are a diverse community, it also offers increased accessibility for people who are differently abled and, for the future, we are working on language accessibility features so that visitors can experience the County website in their primary language. This web platform will also enable us to roll out a variety of digital services so that customers can easily access County services when and how they wish to receive them.
Migrating our public portal with nearly 100 public-facing County websites will not happen overnight. Initially, in September, we will launch the SantaClaraCounty.gov domain and seven redesigned websites: the County Home Page, the County News Center for the Office of Communications and Public Affairs, and the sites for the five County Supervisors.
The remaining websites will continue to operate under the SCCGOV.org domain while we redesign and migrate them in stages, one by one. All websites will operate under the .gov domain by December 31, 2024. Please note that our email addresses will remain unchanged.
We trust you’ll be as excited as we are about the new SantaClaraCounty.gov website.
Launch Summary
What is changing?
We are changing 90 public-facing County websites to include
- a new SantaClaraCounty.gov web domain, replacing SCCGOV.Org,
- a new modular, services-oriented website design, and
- a resilient, robust cloud-based web platform.
Initially, we will launch the SantaClaraCounty.gov domain and seven redesigned websites for the County Home Page, the County News Center, and the five County Supervisors.
When is it changing?
The initial websites will launch on September 26, 2023. Eighty-three remaining websites will continue to operate on the SCCGOV.org domain. A few websites will be redesigned and moved to the new domain each month, with all websites moved by December 31, 2024. Website visitors will automatically be directed to the appropriate domain.
Why is it changing?
Our Domain: .Gov is the top-level web domain for US-based government organizations. It can only be used by government entities, with approval from the Cybersecurity and Infrastructure Agency (CISA). The goal of the domain change is to build trust and recognition in the community to make our websites a trusted source of County information.
Our Website Design: Today, SCCGOV.org websites use templates with an outdated design and user interface. Our new design uses powerful, flexible templates to provide a modern look-and-feel across all SantaClaraCounty.gov websites. The new design supports improved accessibility and a services-focused user experience to help website visitors find what they need quickly. It also highlights stories that illustrate the positive impact of County services on the lives of those we serve.
Resilient cloud-based web platform: In 2021, we moved our SCCGOV.org websites to a secure, cloud-based environment, without changing their look-and-feel. Websites in SCCGOV.org and SantaClaraCounty.gov reside on a scalable, open-source Drupal platform that is designed to facilitate the County’s future shift to expanded digital services.
Where will people see the change?
All changes will be visible on the web on computers, tablets and cell phones.
**Please note that our email addresses will remain unchanged.**
ABOUT THE COUNTY OF SANTA CLARA, CALIFORNIA
The County of Santa Clara government serves a diverse, multicultural population of 1.9 million residents in Santa Clara County, Calif., making it more populous than 14 states in the United States. The County provides essential services to its residents, including public health protection, environmental stewardship, medical services through the County of Santa Clara Health System, child and adult protection services, homelessness prevention and solutions, roads, park services, libraries, emergency response to disasters, protection of minority communities and those under threat, access to a fair criminal justice system, and many other public benefits.
Visit the County of Santa Clara at: SantaClaraCounty.gov
Like us on Facebook: Facebook.com/County.of.Santa.Clara
Follow us on Twitter: Twitter.com/sccgov
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Media Contact: María Leticia Gómez/Quan Vu, Office of Communications and Public Affairs,
[email protected], (408) 299-5119