Emergency Response

County of Santa Clara Launches Innovative New 911 Nurse Navigator Pilot Program

November 13, 2024

Residents in the South County and West Valley communities who call the 911 emergency hotline for medical assistance but do not need in-person response are now able to access an innovative new Nurse Navigator Program that connects them to a medical professional specially trained to triage callers to the correct services.

Report Damages to Property that Occurred During Storms from late December through January

February 17, 2023

The January winter storms brought widespread heavy rain, flooding and strong winds to Santa Clara County, causing damages including flooding and mudslides across the region. The County continues to gather damage information from residents for submittal to the Federal Emergency Management Agency to help community members recover from the extreme weather event.